SAP Negotiation Alert
If you have an existing agreement or are considering a new agreement with SAP - watch out. New language is emerging that is extremely concerning.
SAP appears to be including new language into its Agreements, Amendments and Appendices which may limit the contractual rights of its customers, disallowing any future termination of maintenance and support services, of any software and users on an ad hoc or line item basis, or termination of any individual appendix. SAP's language suggests the only way it will contemplate any kind of maintenance and support services termination is if it applies to all Appendices and licensed software.
See the full Blog Post here.
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Supplier Management for IBM
Many Clients report difficulty in managing their multi-dimensional relationships with IBM. The typical IBM account management approach is to deal with its customers in silos, treating them like many small companies instead of one big company. This creates inefficiency on the Client side and results in unacceptable levels of sub-optimization.
NET(net) has helped many Clients develop a Strategic Supplier Management program for IBM, resulting in lower overall costs of ownership and improved overall Client value for the deployment and consumption of IBM technologies.
Click here for Tactical and Strategic Guidance on IBM.
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NET(net) University - Class of 2010!
Clients have long requested training and education from NET(net) on a variety of topics including negotiation best practices. NET(net) is now offering a Client workshop through NET(net) University that provides select Clients with a full day of intense training that offers negotiation lessons, a framework for dealing with multi-dimensional negotiations, and practical "at the bargaining table" experience on negotiation best practices.
The NET(net) Negotiation Workshop provides participants with a complete understanding of how the art and science of negotiations can be leveraged to create, capture and sustain value. Participants leave with the ability to understand the dynamics of negotiations in complex IT deals, and have all the tools they need to craft long term sustainable business relationships.
Click here to request a course description.
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